Self-evaluation of the Office of the Ombudsperson for Children

Bezinović, Petar (2009) Self-evaluation of the Office of the Ombudsperson for Children. In: Evaluation of the Institution of the Ombudsperson for Children. Ombudsperson for Children, Zagreb, pp. 63-73. ISBN 978-953-95451-6-9

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The Office of the Ombudsperson for Children of the Republic of Croatia has carried out an internal evaluation of its work from the perspective of the staff. This self-evaluation was motivated by a desire on the part of the Office leadership to acquire a deeper insight into the Offices' activities and opportunities for development. The goal of the self-evaluation was to further the internal efficiency and effectiveness of the Office. Eleven members of staff responsible for carrying out all the expert and administrative tasks of the office took part in the self-evaluation. It was assumed as a starting-point that the staff themselves had the best insight into the organization of their work, work dynamics and personal workload, and that they could provide the most useful information for a general evaluation of the work of the Office. This report is based on a SWOT analysis and gives an overview of the positive aspects of the Office's work, its strengths and weaknesses, opportunities for development, and also the failings and impediments to more efficient work which were perceived.

Item Type: Book Section
Additional Information: Language: English. Publication is also published in Croatian. Title of chapter in Croatian: Samovrjednovanje Ureda pravobraniteljice za djecu (URI:
Uncontrolled Keywords: Self-evaluation, SWOT analysis, organizational climate, organizational culture (samovrjednovanje, SWOT analiza, organizacijsko ozračje, organizacijska kultura)
Subjects: B Philosophy. Psychology. Religion > BF Psychology
H Social Sciences > HV Social pathology. Social and public welfare
J Political Science > JA Political science (General)
Depositing User: Karolina
Date Deposited: 11 May 2015 13:31
Last Modified: 28 Nov 2017 09:56

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